
Rogers laid off part of its in-house IT support team in February 2026. Here's what affected staff need to know about next steps, rights, and job search support.
Rogers Communications has laid off a portion of its in-house IT support team, affecting workers across Ontario, Quebec, and New Brunswick. The company confirmed the change on February 18, 2026, stating it would redirect internal IT support to a third-party vendor. Approximately 100 roles are reported to have been affected, with most cuts concentrated in Ontario.
Rogers' decision to outsource internal IT support reflects a wider pattern in Canada's telecom sector. Carriers including Bell and Telus have each reduced headcount in recent months as they work to pay down debt and adapt to new technologies, particularly in customer-facing and IT support functions.
The third-party vendor taking over the work intends to rehire most of the affected Rogers employees, according to Rogers spokesperson Zac Carreiro.
However, the company has not disclosed the vendor's name, the proportion of roles that will be Canada-based, or whether compensation and benefits will remain equivalent. Employees who accept third-party offers should review those terms carefully before signing.
Because Rogers is federally regulated, different employment rules apply than in most provincial workplaces. If you’ve been offered a role with a third-party vendor, it’s worth understanding how that change could affect your situation before you decide. Speaking with an employment lawyer can help you review your options.
Affected Rogers employees — whether given notice now or in the coming months — have specific rights under Ontario, Quebec, and New Brunswick employment law. Understanding those rights quickly matters.
Roles in IT end-user support, AV conferencing, software development, and IT management have been affected. These skills translate to a range of sectors actively hiring in Canada. If you're beginning your search, a targeted approach works better than a broad one.
If you're not sure where to start after an unexpected job loss, the guide on what to do after a layoff covers the process step by step.
If you're applying to IT managed services firms, emphasize the breadth of your support environment — number of users, ticket systems used, and any multi-site coverage. These details are what hiring managers in that sector look for first.
Losing a role unexpectedly, particularly one tied to long-term employment, carries real psychological weight. The uncertainty around third-party rehire offers can extend that stress. It's normal to need time to process what happened before you can focus effectively on what comes next.
Yotru helps people in transition build resumes that reflect real skills clearly and pass the automated systems that most employers now use. If your Rogers experience spans IT support, infrastructure, or technical project coordination, Yotru's resume builder walks you through translating that experience into language that hiring managers outside the telecom sector can evaluate quickly.
You can also use Yotru to build multiple targeted versions of your resume — one for managed services roles, another for corporate IT positions, and so on — without starting from scratch each time. Start building your resume at no cost and get a professional, ATS-optimized document in under 15 minutes.
For workers considering retraining or moving into adjacent fields, the guide on how to upskill after a layoff covers how to identify the right path without wasting time or money.

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Employability Systems
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Rogers has not confirmed an exact number publicly. According to Samfiru Tumarkin LLP, a Rogers employee informed the firm that upwards of 100 roles were affected. Rogers described the cuts as affecting a small percentage of its internal IT support function. The company had approximately 24,000 employees as of its most recent annual report.
This article is written for Rogers Communications employees affected by the February 2026 IT support restructuring. It provides factual guidance on employment rights, job search options, and practical next steps for workers navigating an unexpected role change or outsourcing transition.
Yotru's Editorial Policy requires that all content be accurate, neutral, and evidence-based. This article has been reviewed for factual accuracy against primary sources. It does not represent legal advice. Content is updated as new verified information becomes available.
This article draws on verified reporting from The Globe and Mail, public statements from Rogers Communications, commentary from Samfiru Tumarkin LLP, and authoritative sources including the Canada Labour Code and Government of Canada employment standards guidance. No proprietary data is claimed.
This article is for informational purposes only and does not constitute legal, financial, or career advice. Employment entitlements vary by individual circumstances, length of service, province, and employer. Consult a qualified employment lawyer for guidance specific to your situation.
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