Critical point
Wait times came up in 5 private QR check-ins this week, not on Google or Healthgrades yet. Reach out now.
“I waited 40 minutes past my appointment time and no one at the front desk explained the delay.”
Catch unhappy patients before they go public.
Private-pay clinics cannot respond freely on public platforms. Intercept problems at the visit with a QR, draft safe replies that never confirm a patient relationship, and grow reviews on Google and Healthgrades.
Private QR feedback plus reviews from Google, Healthgrades, and more
30+
67%
Fewer bad reviews going public
3×
More positive reviews from happy patients
40%
Higher in local Google search
Trusted by clinics across North America
Marco V.
1d agoWaited 45 minutes past my appointment and no one explained the delay. Almost left a review on Google.
Priya K.
22m agoDr. Chen took time to explain my treatment plan. Front desk was kind and checkout was smooth.
Elena R.
3d agoEasy booking online and the hygienist was gentle. Already recommended the practice to family.
Jamie L.
5m agoDo you have any openings for a new patient exam this week? Prefer mornings if possible.
Chris M.
2d agoThorough eye exam and clear lens options. Wait time was a bit long but staff kept us updated.
Anonymous
4h agoSame-day sick visit when my daughter had a fever. Nurse was calm and the doctor called with results quickly.
Dana W.
1h agoFollow-up after my consultation went well. Appreciated the check-in text and clear aftercare instructions.
This week
Patient sentiment themes
Wait time78%
Staff friendliness52%
Week highlight
You resolved a wait-time complaint privately this week. No new one-star post on Healthgrades.
A bad review on Google or Healthgrades can cost you the next patient.
Patients compare clinics on Google, Healthgrades, Zocdoc, and more. One frustrated visit can leave a public one-star review that stays up for years and scares off new bookings.
Yotru pulls those reviews into one inbox so you see problems early. Pair that with private QR feedback after each visit and you can resolve issues before they turn into another bad post.
0%
Of patients check online reviews before choosing a clinic
0%
Of healthcare searches start on Google
0×
More likely to get clicks when you have fresh reviews
0%
Faster at catching recurring visit issues in one inbox
Hear what patients really think before it is public.
Clinics cannot reply freely on public platforms. Put a Yotru QR at checkout or on the receipt. Patients scan, share candid feedback in seconds, and nothing hits Google or Healthgrades. It lands in the same dashboard as your online reviews, so you hear the quiet middle while it is still private.
QR at checkout, on the receipt, or in the operatory
Patients scan after their visit, share feedback on their phone in seconds, and your team sees it in the dashboard.
Honest without the public penalty
Nothing posts to Google, Healthgrades, or social. Patients can flag concerns without worrying they are hurting your rating.
Fix problems before they go public
Follow up privately, resolve the visit, and recover trust before frustration becomes a public review.
Private vs public
Public reviews are your reputation
Private QR feedback is your early warning: coach the team this week, not after a one-star post.
Ranked 40% higher in local Google search.
50% fewer bad reviews compared to last month.
Get more reviews so new patients find you.
Great care is not enough if your profiles look quiet. Collect reviews on Google, Healthgrades, and more so you stand out when patients search for a dentist, ortho, derm, or physio nearby.
More reviews, more bookings
Fresh reviews show you are active. Yotru asks happy patients at the right time.
Show up when patients search
Steady new reviews help you rank on Google and the sites patients use to choose a clinic.
Safe replies from one inbox
Draft responses that never confirm a patient relationship, across every connected site.
Fewer bad posts online
Fix private complaints early and keep one-star reviews off your profiles.
How Yotru works
Three simple steps: protect your online reputation and win more reviews from happy patients.
01
Watch all your reviews
Connect Google, Healthgrades, Yelp, Facebook, and the sites you use. See new posts in one inbox so a bad review does not sit there for weeks.
02
Let patients reach you privately
Add a QR at checkout or on the receipt after each visit. If they are upset, you hear first. Resolve the issue before they go public.
03
Ask for more reviews
Nudge happy patients to leave a review on Google, Healthgrades, Zocdoc, WebMD, and 30+ more platforms. One QR sends them to the right site so more stars help you show up when patients search.
Protect your reputation. Win more reviews.
Stop losing patients to bad posts on Google, Healthgrades, and other sites. Catch problems early with private QR feedback and ask happy patients for reviews. One dashboard for your whole team.
Built for dental, ortho, optometry, derm, physio, and more
Questions?
Here are straight answers
Yotru is a HIPAA-aware reputation platform for private-pay clinics. It helps you catch unhappy patients before they post a bad review online, and grow reviews on Google, Healthgrades, and other sites.
After a visit, the patient scans a QR or opens a link. They tell you if something went wrong in private. Your team can follow up, resolve the issue, and avoid a public one-star post.
Yotru is built for covered entities and business associates. Private feedback stays in your secure dashboard. Public review replies are drafted so they never confirm a patient relationship.
Dental, orthodontics, optometry, dermatology, physiotherapy, chiropractic, and other private-pay clinics where local search and reviews drive new patients.
Google, Healthgrades, Yelp, Facebook, and more. We focus on the sites patients actually use when choosing a clinic.
Yotru can draft replies that avoid confirming a patient relationship. You approve what goes live. Nothing posts without you.
Yes. Start free and look at a sample dashboard. Connect your clinic when you are ready.