4.8
(272)
“Jenny provided all the necessary information and ensured that everything fit perfectly, taking the time to make adjustments specific to my face.”
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Savior
5 months agoJenny was incredibly helpful in finding the perfect pair of glasses for me at a great price. She provided all the necessary information and ensured that everything fit perfectly, taking the time to make adjustments specific to my face.
rahul chopra
11 months agoThe staff was helpful and knowledgeable, making sure I found the perfect pair. The glasses are authentic, stylish, and exactly what I was looking for. Highly recommend for anyone looking for luxury eyewear and great service!
Jane
4 months agoThe staff did not advise me properly, and I was not warned that the frame I chose was too heavy for my prescription. When I returned, I was told this was 'just how it is' - something that should have been explained before the purchase.
Mishu V
3 months agoAmazing staff and best customer service. Specially Kelly and Jenny. Very helpful.
hye jin yoo
4 months ago10/10 experience, Soojung helped me out with all the steps efficiently and precisely. Would come back for future purchases.
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
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Jane
4 months ago“The staff did not advise me properly, and I was not warned that the frame I chose was too heavy for my prescription. When I returned, I was told this was 'just how it is' - something that should have been explained before the purchase.”
Edit before you post online
Thank you for sharing this feedback, Jane. We are genuinely sorry to hear your recent visit did not meet your expectations, and we take your concern about frame and prescription compatibility guidance very seriously. This is not the standard of care we aim to provide. We would welcome the opportunity to make things right - please reach out to our team directly so we can look into your experience further.
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Top positives
- Personalized fitting help
- Knowledgeable staff
- Friendly team
Can improve
- Prescription guidance clarity
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