4.7
(44)
“After 2 years of treatment I can smile confidently and proud. Dr Shum made the whole experience easy and guided me through the whole process.”
See what patients say about Smile Orthodontics, Dr. Lillian Shum. All in one place.
One HIPAA-aware inbox for public reviews and private visit feedback, so your front desk hears concerns early without juggling apps.
30+0%
Of patients check online reviews before choosing a clinic
0%
Of healthcare searches start on Google
0×
More likely to get clicks when you have fresh reviews
0%
Faster at catching recurring visit issues in one inbox
Candy Sharma
3 months agoWe have had 3 family members get braces with her including myself. The experience all around was top notch! Dr Shum made the whole experience easy and guided me in the right direction through the whole process.
Wendy Tang
a year agoDr. Shum is honest and tells us upfront during the consultation that treatment is optional. She explains the pros and cons clearly and answers all our questions patiently. Her staff made our monthly visits pleasant and stress-free.
Google User
a year agoI've seen some people comment on the cost of treatment. Orthodontic care is never cheap, but the cost reflected the complexity of my case, the customized care plan, and the long-term follow-up. In my opinion, it was absolutely worth it.
maria caschetto
4 months agoWonderful staff. Dr. Shum does excellent work. Both my children were very happy with the results.
Nat Ng
a year agoDr. Shum was always attentive and patient towards me. Everyone there was also very friendly and helpful throughout my teeth journey. I can finally have a big smile in photos.
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
All your reviews in one list
Help writing your reply
Google User
a year ago“I've seen some people comment on the cost of treatment. Orthodontic care is never cheap, but the cost reflected the complexity of my case, the customized care plan, and the long-term follow-up. In my opinion, it was absolutely worth it.”
Edit before you post online
Thank you so much for taking the time to share such a thoughtful and detailed account of your experience with our team. We are really glad your recent visits felt supportive and that you felt well cared for throughout your treatment. Your kind words about our team mean a great deal to us. We appreciate you and hope to continue serving you and your family well.
We analyzed Smile Orthodontics, Dr. Lillian Shum across 5 public sources
Patient reviews for Smile Orthodontics, Dr. Lillian Shum are spread across the web. Yotru pulls them into one inbox so your team can read, draft safe replies, and act without jumping between sites.
0.0
Average star rating
0
Reviews counted
0%
Happy reviews
0
Days of feedback
Preview data from Jun 7, 2026. Get started to see live stats for Smile Orthodontics, Dr. Lillian Shum.
Top positives
- Clear explanations
- Attentive, patient care
- Friendly, welcoming team
Can improve
- Treatment cost clarity
Your dashboard
See live reviews and reply from one inbox
Get started to track live reviews for Smile Orthodontics, Dr. Lillian Shum, draft safe replies, and add a QR for private patient feedback after each visit.
How it works for Smile Orthodontics, Dr. Lillian Shum
Three simple steps: protect your online reputation and win more reviews from happy patients.
01
Watch all your reviews
Connect Google, Healthgrades, Yelp, Facebook, and the sites you use. See new posts in one inbox so a bad review does not sit there for weeks.
02
Let patients reach you privately
Add a QR at checkout or on the receipt after each visit. If they are upset, you hear first. Resolve the issue before they go public.
03
Ask for more reviews
Nudge happy patients to leave a review on Google, Healthgrades, Zocdoc, WebMD, and 30+ more platforms. One QR sends them to the right site so more stars help you show up when patients search.
Hear from more patients. Spend less time hunting reviews.
Free to start. See public reviews and private visit feedback in one spot for Smile Orthodontics, Dr. Lillian Shum. Add a QR at checkout or on the receipt so you hear from patients who stay silent online. Fix issues in private before they hurt your star rating.
Got questions?
We've got answers
We made this page so you can see how Yotru works before you sign up. Your postcard links here. It shows reviews, common patient topics, and photos in one simple view.
Yes. The reviews and numbers on this page are examples. Link your Google, Healthgrades, and other review sites when you are ready to see your real patient feedback for Smile Orthodontics, Dr. Lillian Shum.
Most patients never leave a public review. You still have to open Google, Healthgrades, Yelp, and other apps one by one. Yotru puts public reviews in one list and adds private QR feedback from patients who stay quiet online.
You see every online review in one place. A QR at checkout or on the receipt lets patients share honest feedback with your team in private, even when they would not post on Google or Healthgrades.
No. It stays between the patient and your team. It is not posted to Google, Healthgrades, or social media.
Yotru is built for covered entities. Private feedback stays in your secure dashboard. Public review replies are drafted so they never confirm a patient relationship.
Ready to stop checking five apps and hear from more patients at Smile Orthodontics, Dr. Lillian Shum?