See what patients say about LensCrafters. All in one place.

One HIPAA-aware inbox for public reviews and private visit feedback, so your front desk hears concerns early without juggling apps.

Home services team at a customer job site
4.9
(1,170)

I have a difficult prescription to work with and Sandeep provided me many options. Her attention to detail and ability to listen to what I needed was perfection...

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Of patients check online reviews before choosing a clinic

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Of healthcare searches start on Google

More likely to get clicks when you have fresh reviews

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Faster at catching recurring visit issues in one inbox

Google

Kimberley Rego

3 months ago

Sandeep helped me pick out 2 beautiful pair of glasses. She made my visit so smooth and efficient. They have an excellent selection in glasses and sunglasses.

Google

ALAGAPPAN ALAGAPPAN

4 months ago

Inderjit was friendly, professional, and very knowledgeable. She carefully listened to what I was looking for, considered my face shape and daily needs, and suggested options that suited me perfectly.

Google

Simran Sandhu

5 months ago

TJ, the store manager, provided outstanding assistance throughout the entire process. He took the time to help me choose different styles that suited me best.

Google

A

7 months ago

Sher was welcoming, professional, and incredibly knowledgeable. He took the time to understand my preferences, face shape, and lifestyle needs - and his recommendations were spot on!

Google

Stephanie C

7 months ago

After purchase, the amazing service does not stop there. They are happy to assist with any post purchase needs (adjustments etc). Both myself and my partner left with a pair of glasses.

Google

Marco V.

1d ago

Technician arrived on time, fixed our AC quickly, and walked us through what was wrong.

Google

Priya K.

22m ago

No one showed for the morning window and I never got a call back. Very disappointed.

All your reviews in one list

Help writing your reply

Simran Sandhu

5 months ago

TJ, the store manager, provided outstanding assistance throughout the entire process. He took the time to help me choose different styles that suited me best.

Edit before you post online

Thank you so much for the kind words, Simran! We are really glad your experience with our team was a positive one. TJ and the rest of the team love helping patients find the right fit, and it means a lot to hear that came through during your recent visit. We hope to see you again soon!

We analyzed LensCrafters across 5 public sources

Patient reviews for LensCrafters are spread across the web. Yotru pulls them into one inbox so your team can read, draft safe replies, and act without jumping between sites.

Guest photo from a Google review at LensCrafters
Another guest photo from a Google review at LensCrafters

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Average star rating

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Reviews counted

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Happy reviews

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Days of feedback

Preview data from Jun 7, 2026. Get started to see live stats for LensCrafters.

Top positives

  • Knowledgeable staff
  • Attentive, personal service
  • Post-visit support

Can improve

  • Scheduling availability

Your dashboard

See live reviews and reply from one inbox

Get started to track live reviews for LensCrafters, draft safe replies, and add a QR for private patient feedback after each visit.

How it works for LensCrafters

Three simple steps: protect your online reputation and win more reviews from happy patients.

01

Watch all your reviews

Connect Google, Healthgrades, Yelp, Facebook, and the sites you use. See new posts in one inbox so a bad review does not sit there for weeks.

02

Let patients reach you privately

Add a QR at checkout or on the receipt after each visit. If they are upset, you hear first. Resolve the issue before they go public.

03

Ask for more reviews

Nudge happy patients to leave a review on Google, Healthgrades, Zocdoc, WebMD, and 30+ more platforms. One QR sends them to the right site so more stars help you show up when patients search.

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WebMD

Hear from more patients. Spend less time hunting reviews.

Free to start. See public reviews and private visit feedback in one spot for LensCrafters. Add a QR at checkout or on the receipt so you hear from patients who stay silent online. Fix issues in private before they hurt your star rating.

Optometry clinic team reviewing patient feedback and Google reviews together at the front desk display area

Got questions?
We've got answers

We made this page so you can see how Yotru works before you sign up. Your postcard links here. It shows reviews, common patient topics, and photos in one simple view.

Yes. The reviews and numbers on this page are examples. Link your Google, Healthgrades, and other review sites when you are ready to see your real patient feedback for LensCrafters.

Most patients never leave a public review. You still have to open Google, Healthgrades, Yelp, and other apps one by one. Yotru puts public reviews in one list and adds private QR feedback from patients who stay quiet online.

You see every online review in one place. A QR at checkout or on the receipt lets patients share honest feedback with your team in private, even when they would not post on Google or Healthgrades.

No. It stays between the patient and your team. It is not posted to Google, Healthgrades, or social media.

Yotru is built for covered entities. Private feedback stays in your secure dashboard. Public review replies are drafted so they never confirm a patient relationship.

Ready to stop checking five apps and hear from more patients at LensCrafters?