4.5
(548)
“Her professionalism and genuine empathy toward a patient's concern were truly impressive. I left feeling very satisfied.”
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Riffat F
5 months agoKristal and Lovepreet helped me with my prescription glasses - they were extremely helpful, polite, and patient throughout the entire process. They truly went above and beyond to make sure everything was perfect.
Advitya
3 months agoExtremely professional and efficient team. Especially Mousoomi - she was exceptional with all age groups. Knew exactly what each one of us were looking for.
Ahmed Khan
8 months agoMy glasses cracked a few days after purchase. They ordered a new pair through warranty - it took a few weeks to get the frame, but I'm satisfied.
Wajiha Syeda
2 months agoHad a great experience dealing with Ted and Lovepreet. They took care of the frames exchange under warranty within 15 min. So impressed with their service. 5 stars all around.
Salar Adil Syed
3 months agoThe store manager Mousoomi listened patiently to my complaint, had technical staff review the issue, and presented several solutions. Her professionalism and genuine empathy were truly impressive.
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
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Ahmed Khan
8 months ago“My glasses cracked a few days after purchase. They ordered a new pair through warranty - it took a few weeks to get the frame, but I'm satisfied.”
Edit before you post online
Thank you for taking the time to share your experience, Ahmed. We are sorry to hear about the issue with your frames shortly after your visit - that is never the experience we want for anyone. We are glad Arefeen was able to step in and make sure things were sorted properly for you. We appreciate your patience while waiting for the replacement, and we look forward to seeing you again.
We analyzed Laurier Optical Mississauga across 5 public sources
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Preview data from Jun 7, 2026. Get started to see live stats for Laurier Optical Mississauga.
Top positives
- Knowledgeable staff
- Warranty and after-sale care
- Friendly, patient team
Can improve
- Warranty turnaround time
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