4.9
(2,545)
“The staff is knowledgeable, friendly, and patient, making the whole experience smooth and hassle-free.”
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Kevin Moore
4 months agoA huge shoutout to Jasmine - she was incredibly educated, professional, and patient. They did direct billing to Manulife right then and there. It saved me so much time and hassle.
Salman R
5 months agoThe doctor on-site was very knowledgeable and took his time during the assessment. Jasmine and Rizwan helped my family select glasses within our budget and handled insurance submission. Great experience.
Yoyo Boyce
3 months agoHis demeanor was not welcoming at all. I had to ask for a bag, cloth, and glasses cleaner. When I got home I noticed one lens wasn't in the frame completely - so now I need to go back.
Gagandeep Singh
6 months agoAman was very helpful and professional, and doctor Tanya was also good in the eye checkup as well as providing advice and recommendations.
Navpreet Kaur
6 months agoI have been buying glasses and prescriptions from this store for over 5 years, and I've always received excellent service. Highly recommend!
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
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Yoyo Boyce
3 months ago“His demeanor was not welcoming at all. I had to ask for a bag, cloth, and glasses cleaner. When I got home I noticed one lens wasn't in the frame completely - so now I need to go back.”
Edit before you post online
Thank you for taking the time to share your feedback, and we are glad you love your new glasses. We are sorry to hear your pickup experience did not meet the standard we aim for - the frame fit concern and the welcome you received at the counter are both things we take seriously. Please reach out to us directly so we can make sure everything is sorted to your satisfaction. We hope to see you again soon.
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Top positives
- Knowledgeable staff
- Insurance handled in-store
- Wide frame selection
Can improve
- Pickup experience
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