Aspiring Cabin Crew | Korean-English Bilingual | Guest Care  In-Flight Service

Kim Flyawa

Professional Summary

Friendly, service-focused professional fluent in Korean and English, with hands-on experience in hospitality, logistics, and food service. Known for professionalism, calm problem-solving, and teamwork in high-pressure settings. Passionate about delivering warm, safe, and memorable passenger experiences.

Work Experience

Front of House Team Member at Chick-fil-A

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Provided fast, friendly service to over 100 guests daily in a high-volume setting. Resolved customer concerns calmly and efficiently, maintaining a positive and welcoming atmosphere. Supported front-of-house operations with professionalism and strong teamwork during peak hours.

Contractor (B2B Fulfillment) at SkyBridge Logistics

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Managed domestic and international orders across time zones using Korean and English. Communicated clearly with clients, tracked shipments, and resolved fulfillment issues quickly. Gained experience handling logistics under time pressure and maintaining customer satisfaction.

Donut Maker at Krispy Kreme

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Maintained consistent quality across high-volume production, following strict food safety protocols and visual presentation standards. Helped maintain a clean, guest-friendly kitchen aligned with brand expectations. Worked early shifts with reliability and attention to detail.

Cook at Sonic Drive-In

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Prepared high-volume orders accurately during busy periods. Worked closely with team members to ensure fast and consistent service. Followed food safety and cleanliness standards, helping maintain smooth kitchen operations.

Waiter at Luna Bay Grill

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Delivered attentive table service in a busy dining environment. Took orders, answered guest questions, and ensured a smooth and friendly experience for every customer. Handled multiple tables at once while staying organized and composed.

Floor Model at Hollister Co.

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Assisted customers with clothing choices and provided helpful, brand-aligned service. Maintained store appearance and merchandise presentation, supporting team goals in a retail environment. Represented the brand with a clean, professional appearance.

Education

Certificate in Hospitality  Tourism

Brighton Valley Community College

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Skills

Technical Skills

  • Customer Safety
  • Guest Care
  • In-Flight Service
  • Food Production
  • Order Fulfillment
  • Customer Service

Soft Skills

  • Problem-Solving
  • Teamwork
  • Adaptability
  • Professionalism
  • Calm Under Pressure
  • Communication
Score
75/100
Skills
72/100
Education
65/100
Work Experience
70/100
Certifications
0/100
Profile
78/100
Projects
0/100
Header
80/100
Add direct airline or cabin crew experience or relevant internships to strengthen industry fit.
Include certifications such as first aid, CPR, or safety training to enhance credibility.
Incorporate quantifiable achievements and metrics in work experience for greater impact.
Expand skills section with industry-specific keywords for better ATS matching.
Improve formatting with consistent bullet points and remove encoding artifacts for ATS parsing.
Bilingual fluency in Korean and English, valuable for international passenger communication.
Strong customer service and teamwork experience across multiple high-volume hospitality roles.
Clear focus on safety, professionalism, and calm problem-solving under pressure.
Demonstrated adaptability to changing schedules and high-pressure environments.

Skills

72%
Skills section includes relevant hard and soft skills aligned with cabin crew roles.
Could be enhanced by adding industry-specific keywords such as 'Safety Procedures', 'Emergency Response', or 'Customer Relations'.
Separate technical tools or software skills if applicable to improve keyword richness.

Education

65%
Education lists a relevant certificate in Hospitality & Tourism, which supports the career objective.
Add start date and any honors or coursework relevant to cabin crew or customer service for completeness.
Consider including any training or workshops related to safety, first aid, or airline service.

Work Experience

70%
Work experience is relevant to customer service and hospitality but lacks direct cabin crew or airline industry experience.
Descriptions use good action verbs and demonstrate transferable skills like teamwork, customer care, and problem-solving.
Include more quantifiable metrics where possible, e.g., 'served 100+ guests daily' is good; expand on outcomes or improvements made.
Clarify employment types and consider adding bullet points for easier ATS parsing and recruiter scanning.

Certifications

0%
Section missing

Profile

78%
The summary is concise and well-written, highlighting relevant soft skills and bilingual ability which is valuable for cabin crew roles.
Profile highlights provide good detail but could be formatted as bullet points in the resume file for ATS readability.
Add measurable achievements or specific examples to quantify impact and improve recruiter appeal.

Projects

0%
Section missing

Header

80%
The header includes essential contact information and a clear professional headline with keywords like 'Aspiring Cabin Crew' and 'Bilingual' which are ATS-friendly.
Add a full street address or at least a zip code to improve location-based ATS filtering.
Consider removing non-standard characters (e.g., '\u0016') and replacing with standard ampersands (&) for better parsing.
    Aspiring Cabin Crew | Korean-English Bilingual | Guest Care  In-Flight Service | Kim Flyawa | Resume Template - Yotru