Executive Assistant | Hospital Administration

Monique Pelletier

Professional Summary

Experienced Executive Assistant with 12+ years in healthcare, providing executive support to hospital leadership and department heads. Known for maintaining confidentiality, navigating complex regulatory protocols, and coordinating clinical board meetings with precision.

Work Experience

Executive Assistant to VP, Clinical Operations at St. Elizabeth Medical Centre

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Manage VP’s full calendar, prioritizing emergency response and interdepartmental reviews. Prepare briefing materials and track compliance documents for Ministry of Health audits. Schedule biweekly medical board reviews and maintain detailed records of decisions and actions. Lead communications with physicians and care unit directors.

Executive Assistant at Trillium Health Partners

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Supported Chief Nursing Officer in coordinating shift meetings, internal campaigns, and grant paperwork. Created administrative protocols adopted across 5 hospital units.

Education

Diploma in Health Office Administration

George Brown College

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Skills

Certifications

Ontario Hospital Association (OHA) Administrative Certification

Certified Healthcare Administrative Professional (CHAP)

Score
75/100
Education
70/100
Header
85/100
Work Experience
78/100
Profile
80/100
Certifications
80/100
Skills
40/100
Projects
65/100
Populate the skills section with relevant hard and soft skills plus tools/software to improve ATS keyword matching.
Add quantifiable achievements and metrics in work experience and projects to showcase impact.
Use consistent formatting with bullet points throughout experience and projects for better readability and ATS parsing.
Expand summary/profile with specific accomplishments and keywords tailored to hospital administration roles.
Include issuing authorities and dates for certifications to enhance credibility.
Over 12 years of focused experience supporting hospital executives and clinical operations.
Strong knowledge of healthcare regulatory compliance including Ministry of Health audits and HIPAA/PHIPA.
Demonstrated leadership in coordinating complex board meetings and interdepartmental communications.
Relevant certifications that reinforce expertise and commitment to healthcare administration.

Education

70%
Education section lists relevant diploma and institution, which aligns well with the healthcare administrative field.
Add dates attended (start date) and any honors or relevant coursework if applicable to strengthen this section.
Consider including any continuing education or workshops to show ongoing professional development.

Header

85%
Header includes full name, professional headline, and contact information which is good for ATS and recruiters.
Adding a full mailing address or at least a city and province is helpful; currently city and province are present which is adequate.
Include a professional email domain if possible (e.g., a personal domain) to enhance professionalism.

Work Experience

78%
Work experience details relevant tasks and responsibilities clearly, showing progression and scope of duties.
Add quantifiable achievements or outcomes to demonstrate impact, e.g., 'Reduced scheduling conflicts by 20%' or 'Improved compliance audit scores'.
Use consistent formatting with bullet points for easier readability and ATS parsing.
Include specific software or tools used in daily tasks to improve keyword optimization.

Profile

80%
Summary is concise and relevant, highlighting years of experience and key skills related to hospital administration.
Consider expanding the summary to include specific achievements or metrics to increase impact and keyword density.
Add a few profile highlights or core competencies such as 'Regulatory Compliance', 'Executive Support', or 'Board Coordination' for better ATS keyword matching.

Certifications

80%
Certifications are relevant and demonstrate professional commitment to healthcare administration.
Include issuing authorities and expiration dates if applicable to increase credibility.
Consider adding brief descriptions of certification relevance or skills gained.

Skills

40%
Skills section is empty, which significantly reduces ATS keyword matching and recruiter appeal.
Add a mix of hard skills (e.g., 'Microsoft Office Suite', 'Electronic Medical Records', 'Calendar Management') and soft skills (e.g., 'Confidentiality', 'Communication', 'Time Management').
Including relevant tools or software names will improve ATS detection and recruiter confidence.

Projects

65%
Projects are relevant and demonstrate initiative and compliance knowledge.
Expand descriptions to include outcomes, your specific role, and any measurable results.
Include dates for projects to provide timeline context.
Use bullet points for clarity and to improve ATS parsing.
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