Sales Development Manager | Team Leader | Pipeline Growth & Enablement Specialist
John Smith
Professional Summary
Experienced and results-focused Sales Development Manager with a strong record in sales development, team leadership, and revenue growth. Skilled in building and leading high-performing SDR teams, driving pipeline growth, and fostering productive cross-functional collaboration. Known for exceptional communication, a strategic mindset, and hands-on coaching. Proficient in leveraging sales tools and technologies including Salesforce, ZoomInfo, and SalesLoft to optimise performance and deliver consistent outcomes.
Work Experience
SDR Manager at Attentive
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• Appointed regional lead for the Australian SDR team to lift performance. • Delivered objection handling and outreach training across the team. • Worked closely with AEs to align efforts with sales targets and improve pipeline health. • Rolled out data-driven performance improvement plans, increasing conversion rates. • Created a culture of regular feedback and continuous improvement. • Boosted demo bookings through refined prospecting and coaching.
SDR Manager at NinjaOne
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• Promoted from team lead after strong performance and leadership. • Supported SDR growth initiatives, reaching 127% pipeline growth in 2024. • Led training and reporting for teams outside APAC. • Mentored new SDRs and supported global channel expansion.
Sales Development Team Lead at NinjaOne
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• Led a team of SDRs to 119% year-on-year growth. • Grew the team from 5 to 13 reps while improving outbound effectiveness. • Used Salesforce, ZoomInfo, and SalesLoft to manage pipeline and improve processes.
Sales Development Representative at NinjaOne
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• Promoted to team lead after consistent top-tier results. • Generated $1.1 million in ARR from qualified leads. • Mentored peers and helped onboard new hires.
New Car Sales Consultant (2IC) at Parramatta Nissan
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• Beat sales targets and moved quickly from trainee to consultant. • Took on second-in-charge role with added leadership responsibilities.
Sales Manager at Ringydingz
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• Exceeded sales KPIs through strong upselling and customer service. • Trained in phone tech, doubling store revenue in the first month.
Education
Bachelor’s Degree in Civil Engineering
University of New South Wales (UNSW)
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Skills
Technical Skills
- Sales Development
- Team Leadership
- Sales Coaching
- Revenue Growth
- Salesforce
- ZoomInfo
- SalesLoft
- Microsoft Office Suite
- CRM Tools
- Sales Analytics
Soft Skills
- Communication
- Strategic Thinking
- Objection Handling
- Outreach Strategy
- Training Programs