Experienced Loss Prevention Officer | Retail Asset Protection Specialist
David Kowalski
Professional Summary
Dedicated Loss Prevention Officer with 10+ years of experience reducing retail shrinkage and enhancing store safety. Expert in surveillance, theft deterrence, and crisis de-escalation with proven success in implementing effective security strategies that decrease loss and improve compliance with Utah regulations.
Work Experience
Loss Prevention Officer at Home Depot
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• Monitored store traffic and video surveillance to detect and prevent theft, enhancing store safety. • Collaborated with management to implement shrinkage reduction strategies, achieving a 17% decrease in loss year-over-year. • Detained and processed over 45 shoplifters in full compliance with Utah law, maintaining a clean legal record. • Conducted safety inspections and audits, identifying gaps and recommending corrective actions to improve security protocols. • Improved compliance with security policies, contributing to a 12% reduction in internal theft incidents.
Asset Protection Associate at Best Buy
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• Protected high-value electronics and merchandise as first line of defense. • Collaborated with law enforcement on organized retail crime investigations, contributing to 5 arrests. • Developed and implemented a daily surveillance reporting system to analyze foot traffic and identify theft-prone areas, reducing theft incidents by 10%. • Trained 12 new employees on security protocols and situational awareness to strengthen team effectiveness. • Assisted in recovery of over $50,000 in stolen merchandise through investigations.
Security Guard (Part-Time) at Allied Universal
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• Secured commercial properties with routine patrols and access control during overnight shifts. • Verified credentials and maintained detailed nightly logs. • Responded promptly to emergencies including fire alarms and medical incidents, ensuring safety and compliance. • Reduced unauthorized access incidents by 15% through vigilant monitoring and rapid response.
Customer Service Associate / Delivery Driver at Local Courier & Grocery Chain
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• Handled customer service and delivery responsibilities, building foundational retail and logistics experience before transitioning to security roles. • Maintained 99% on-time delivery rate while managing multiple routes.
Skills
Technical Skills
- Theft Prevention
- Internal Investigations
- CCTV Monitoring
- Report Writing
- Access Control
- Alarm Response
- Retail Shrink Reduction
- Emergency Response
Soft Skills
- Observation
- De-escalation
- Team Collaboration
- Conflict Resolution
- Customer Service
Certifications
Utah Concealed Firearm Permit
State of Utah
Basic Security Officer Training
SLC Safety Academy
Retail Loss Prevention Certificate
LP Foundation
CPR & First Aid Certification
American Red Cross (assumed)