Experienced Hotel Stores Manager | Luxury Cruise Logistics Specialist
Sofia Martinez
Professional Summary
Detail-oriented Hotel Stores Manager with over 7 years managing inventories and supply chains for luxury hotels and cruise ships. Expert in Marine Xchange Program (MXP), bonded inventory control, and international provisioning. Proven ability to lead teams, coordinate port logistics, and maintain USPH compliance to support seamless hotel operations. Fluent in English, Spanish, and French.
Work Experience
Hotel Stores Manager at OceanVista Cruises
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Oversaw inventory and procurement for 3,500-passenger luxury cruise ships, managing consumables, uniforms, entertainment supplies, and bonded items. Utilized Marine Xchange Program (MXP) for ordering, receiving, and issuing items, achieving 98% accuracy in stock reporting and monthly reconciliations. Led a storeroom team of 8, training staff in safety protocols and USPH compliance. Coordinated provisioning schedules at multiple international ports, optimizing load plans and reducing waste by 12%. Negotiated supplier credits for shortages, improving budget adherence by €250,000 annually.
Assistant Purchasing & Stores Manager at Grand Marina Hotel
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Managed inventory for a 273-room five-star hotel including linens, amenities, and F&B supplies. Streamlined ordering process through Fidelio Materials Control, reducing turnaround time by 20%. Supported hotel audits ensuring HACCP and health safety compliance. Collaborated across departments to forecast usage and prevent overstocking.
Education
Bachelor’s Degree in Hospitality Management
University of Barcelona
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Skills
Technical Skills
- Inventory Management
- Procurement
- Supply Chain Coordination
- Bonded Inventory Control
- Budgeting and Cost Control
- Port Logistics
- Regulatory Compliance (USPH, MLC)
Soft Skills
- Team Leadership
- Training and Development
- Negotiation
- Cross-Functional Collaboration
- Multilingual Communication