Experienced Administrative Professional Transitioning to Office Manager
Michael Anderson
Professional Summary
Detail-oriented administrative professional with 8 years' experience in office reception and support, skilled in AI-driven workflow optimization, team coordination, and vendor management. Proven ability to streamline operations and implement innovative office systems. Seeking to leverage leadership and technical skills in an Office Manager role.
Work Experience
Senior Receptionist at Lakeshore Financial Group
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Supervise 2 junior receptionists and manage front desk operations using AI task boards to improve task assignment and tracking. Implemented AI-based expense tracking software that reduced monthly reporting time by 30%. Coordinated vendor contracts using AI tools to monitor renewals and optimize costs, improving vendor management efficiency.
Receptionist at Downtown Realty Partners
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Managed multi-line phone system and automated appointment confirmations through AI scheduling tools, enhancing client communication. Assisted in creating presentation materials using AI-driven slide and copy generation software, supporting sales and marketing efforts.
Education
Associate Degree in Business Administration
Harold Washington College
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Certificate in AI for Office Managers
LinkedIn Learning
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Skills
Technical Skills
- Office Administration
- AI Workflow Automation
- Vendor Management
- Budget Tracking
- Microsoft Office 365
- AI-Powered Document Drafting
Soft Skills
- Team Leadership
- Communication
- Process Optimization
- Coordination