Hospitality Management Student

Maria Gonzalez

Professional Summary

Hospitality management student with hands-on experience in customer service, food service operations, and team coordination. Known for reliability, professionalism, and a strong customer-first mindset in high-volume environments.

Work Experience

Server / Front-of-House Staff at Casual Dining Restaurant

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• Delivered friendly and efficient service to guests in a fast-paced setting • Managed orders accurately and coordinated with kitchen staff • Handled cash and card payments following company procedures

Event Support Assistant (Contract) at College Events Office

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• Assisted with setup, registration, and guest coordination for campus events • Provided on-site support to ensure events ran smoothly • Worked closely with supervisors to meet timelines and service standards

Education

Diploma in Hospitality and Tourism Management

Sheridan College

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Skills

Technical Skills

  • Customer Service
  • Food and Beverage Operations
  • Event Support

Soft Skills

  • Team Collaboration
  • Time Management
  • Conflict Resolution
Score
65/100
Education
80/100
Certifications
0/100
Profile
75/100
Projects
0/100
Work Experience
70/100
Skills
70/100
Header
70/100
Add a phone number and professional online profiles to the header for better recruiter contact options.
Enhance the summary/profile with specific achievements and relevant keywords to improve ATS compatibility.
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Include projects or extracurricular activities related to hospitality to demonstrate initiative.
Strong hands-on experience in food and beverage operations and event support.
Clear emphasis on customer service and maintaining high service standards under pressure.
Demonstrated reliability and professionalism in fast-paced hospitality environments.
Effective team collaboration and time management skills.

Education

80%
Include expected graduation month along with the year for precision.
Add any academic honors, extracurricular activities, or relevant projects to showcase engagement.
Mention GPA if it is strong or include relevant coursework clearly to highlight applicable knowledge.

Certifications

0%
Section missing

Profile

75%
Expand the summary to include measurable achievements or specific skills to increase impact.
Incorporate relevant keywords such as 'hospitality operations', 'guest satisfaction', and 'service excellence' to improve ATS ranking.
Consider adding an objective statement aligned with career goals to clarify candidate intentions.

Projects

0%
Section missing

Work Experience

70%
Quantify accomplishments where possible, e.g., 'served X customers daily' or 'reduced wait times by Y%'.
Use consistent bullet points and action verbs to enhance readability and ATS parsing.
Include more detail on skills applied and technologies or tools used during roles.
Clarify employment type for the server position and specify if it is part-time, full-time, or temporary.

Skills

70%
Add more industry-specific hard skills such as 'POS systems', 'inventory management', or 'event planning software'.
Integrate additional soft skills like 'problem-solving' and 'multitasking' that are highly valued in hospitality.
List any relevant certifications or licenses if obtained (e.g., food handling, safety training) to boost credibility.

Header

70%
Include a phone number to improve contact accessibility for recruiters and ATS parsing.
Add a professional LinkedIn profile link or portfolio if possible to strengthen digital presence.
Ensure consistent formatting for location; consider adding a full address or at least postal code for completeness.