ATS Score
65/100
Certifications
70/100
Education
60/100
Work Experience
70/100
Skills
65/100
Header
75/100
Projects
0/100
Profile
80/100
Add quantifiable achievements and metrics to work experience for stronger impact and ATS keyword inclusion.
Enhance skills section by including soft skills and relevant industry keywords.
Provide complete and consistent formatting for dates, locations, and certification details.
Include more education or training related to customer service or hospitality.
Add a projects section or examples of initiatives to demonstrate proactive contributions.
Clear and focused professional summary emphasizing customer service and childcare expertise.
Diverse work experience demonstrating adaptability across front desk, childcare, and food service roles.
Use of bullet points and action verbs in work experience for readability.
Relevant certifications like CPR and First Aid that support childcare roles.

Certifications

70%
Certifications listed are relevant but lack issuing authority and dates, which reduces credibility.
Add details such as certification numbers or renewal dates if applicable.
Consider including any customer service or hospitality-related certifications to strengthen profile.

Education

60%
Education section is minimal with only a high school diploma and an ongoing online tutorial.
Include dates in consistent format and clarify if professional development is completed or in progress.
Add any relevant coursework or certifications related to customer service or childcare to enhance relevance.

Work Experience

70%
Descriptions use bullet points and action verbs but lack quantifiable metrics to strengthen impact.
Standardize date formatting and include employment type (full-time, part-time) for clarity.
Add more specific results or accomplishments, e.g., 'increased repeat customer rate by X%' or 'managed $X cash daily with zero discrepancies.'
Avoid gaps or clarify overlapping dates to improve timeline clarity.

Skills

65%
Skills section lists relevant hard skills but lacks any soft skills which are important for customer service roles.
Add keywords such as 'conflict resolution,' 'multitasking,' and 'communication skills' to align with ATS and recruiter expectations.
Consider grouping skills by category (e.g., Technical Skills, Interpersonal Skills) for better readability.

Header

75%
Include a full mailing address or at least city and state consistently formatted to improve ATS location parsing.
Add a professional LinkedIn URL with https:// prefix for clickable links and better ATS recognition.
Consider adding a professional title or certification acronyms after the name to enhance keyword presence.

Projects

0%
Section missing

Profile

80%
The summary is clear and highlights key strengths relevant to customer service roles.
Add quantifiable achievements or metrics (e.g., 'reduced wait times by 20%') to demonstrate impact.
Include relevant keywords such as 'customer satisfaction,' 'client relationship management,' and 'operational efficiency' to improve ATS keyword matching.