Logistics and Customer Service Specialist with Strong Operational Skills

Guy Smith

Work Experience

Order Assembler / Case Picker at Logistics Company

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• Picked and packed items based on inventory records with high accuracy. • Met and exceeded weekly productivity standards. • Trained and supported coworkers in stacking and workflow. • Handled return-to-stock processes and maintained organized inventory. • Made rapid decisions on real-time order stacking and shipping.

Summer Sales Representative at Water Store

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• Assisted customers in selecting products and provided detailed information. • Loaded heavy water bottles and jugs per customer request. • Maintained clean, organized retail space and ensured positive customer experience. • Resolved customer questions and offered product guidance.

Education

Ontario Secondary School Diploma (OSSD)

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Skills

Technical Skills

  • Inventory control
  • Return-to-stock processing
  • Customer interaction

Soft Skills

  • Communication
  • Team collaboration
  • Quick decision-making
  • Time management

Certifications

Ontario Security Guard License

CPR / AED Level C

Emergency First Aid Level C

Material Handling Equipment License

ATS Score
75/100
Certifications
80/100
Projects
0/100
Education
60/100
Work Experience
75/100
Profile
65/100
Header
70/100
Skills
70/100
Add a professional summary or profile statement to immediately communicate qualifications and career goals.
Quantify achievements in work experience to demonstrate measurable impact.
Expand skills section with additional relevant keywords and technical tools.
Complete header information with full location details and improved LinkedIn URL formatting.
Enhance education details with institution location and related coursework or training.
Hands-on experience in logistics and warehouse operations with demonstrated productivity.
Strong customer service background with direct interaction and support skills.
Multiple relevant certifications including safety and equipment handling enhancing job readiness.
Clear communication and teamwork skills supported by volunteer experience.

Certifications

80%
Certifications are relevant and recent, which strengthens the profile.
Include issuing authorities and possibly credential IDs to improve credibility.
Add brief descriptions of certification relevance to logistics and safety roles.

Projects

0%
Section missing

Education

60%
Add more details such as location of the institution and any relevant coursework or achievements.
Clarify degree or certification type if applicable, or expected graduation date format.
Include any relevant training or continuing education related to logistics or customer service.

Work Experience

75%
Use consistent formatting for dates and add employment type (e.g., full-time, seasonal) to clarify job nature.
Quantify accomplishments where possible, e.g., 'Exceeded weekly productivity standards by X%'.
Clarify company names with location or industry if possible to add context.
Use bullet points consistently and begin each with strong action verbs for impact.

Profile

65%
Add a concise professional summary or profile statement highlighting key logistics and customer service strengths to engage recruiters and improve keyword relevance.
Incorporate measurable achievements or specific career goals to strengthen the profile section.
Use keywords relevant to logistics and customer service roles to enhance ATS detection.

Header

70%
Include a full address or at least a complete location (city, state/province, country) to improve geographic clarity for ATS and recruiters.
Add a professional summary or objective to immediately convey career goals and key qualifications.
Ensure the LinkedIn URL is a full hyperlink including 'https://' for ATS parsing.

Skills

70%
Expand the skills section with additional relevant hard skills such as 'Order fulfillment', 'Warehouse safety protocols', or software tools used.
Separate technical tools/software skills if applicable to improve ATS parsing.
Include more keywords related to logistics and customer service to increase keyword density.
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