Data Analyst | Skilled in SQL, Power BI & Python | 2+ Years Experience
Emmanuel Awe
Professional Summary
Data Analyst with over 2 years of experience leveraging SQL, Excel, Power BI, and Python to deliver actionable insights and optimize business processes. Proven ability to enhance data accuracy, streamline workflows, and support strategic decision-making through effective data visualization and reporting.
Work Experience
Customer Service Clerk at Zehrs
-
Maintained detailed customer interaction records, improving data reliability and service tracking. Applied analytical skills to resolve issues in real time, enhancing customer satisfaction. Created process documentation to reduce repeat inquiries and support training.
Junior Data Insights Associate at DataLab Analytics
-
Analyzed large datasets using SQL and Excel, boosting reporting accuracy by 25%. Developed and deployed Power BI dashboards to monitor customer acquisition trends. Reduced reporting errors by 12% through cross-functional collaboration and process improvements.
Business Data & Reporting Associate at Insight Nexus Technologies
-
Designed interactive dashboards to track engagement and transactions. Standardized and merged multi-source CSV datasets, enhancing consistency for analysis. Supported leadership by preparing accurate performance summaries.
Education
Diploma in Computer Programming
Conestoga College
-
BEng in Mechanical Engineering
Covenant University
-
Skills
Technical Skills
- SQL
- Microsoft Excel
- Power BI
- Python
- Data Cleaning
- Data Visualization
- Reporting
- Statistical Analysis
- KPI Dashboards
- Data Documentation
Soft Skills
- Problem Solving
- Troubleshooting
- Customer Service
- Workflow Optimization
- Technical Documentation
- Record Management