Experienced Skip Tracer | Asset Recovery & Legal Investigations Specialist

Isabel Rivera

Professional Summary

Focused Skip Tracer with over 5 years of expertise in asset recovery and legal investigations. Skilled in advanced research, compliance with FDCPA and FCRA, and collaborating with legal teams to efficiently locate hard-to-find individuals while maintaining discretion and ethical standards.

Work Experience

Skip Tracer at WestEdge Asset Recovery

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Conduct deep-dive investigations on 40+ files weekly using skip tracing platforms (TLOxp, LexisNexis) and manual cross-referencing. Confirm identity, residence, employer, and alternative contacts while ensuring strict compliance with FDCPA and GLBA regulations. Prepare detailed trace reports for legal and collections teams. Track call attempts, lead sources, and file status updates in CRM with audit-ready accuracy. Utilize social media, voter records, and property ownership data to analyze activity patterns. Support court document delivery by coordinating with process servers using updated skip trace intelligence.

Collections & Recovery Associate at Pacific Claims Group

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Supported early-stage and post-default asset recovery by verifying addresses and contact details for vehicle and property claims. Assisted repossession agents with live trace information and urgency flags during field recovery. Communicated professionally with vendors, claimants, and recovery managers regarding file status. Participated in compliance training focused on privacy, consent protocols, and call documentation standards.

Education

High School Diploma

Copper Ridge High School

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Skills

Technical Skills

  • Skip Tracing (TLOxp, CLEAR, LexisNexis, Accurint)
  • CRM Platforms (Salesforce, RecoveryConnect)
  • Microsoft Excel (Trace Logs, File Status Tracking)
  • Public Records & Online Research
  • Compliance (FDCPA, FCRA, GLBA)

Soft Skills

  • Analytical Thinking
  • Attention to Detail
  • Discretion
  • Bilingual Communication
  • Collaboration

Certifications

FDCPA Compliance & Legal Contact Ethics

WestEdge Academy

GLBA Awareness Training

WestEdge Asset Recovery

Intro to Advanced Skip Tracing Tools

WestEdge Academy

Score
85/100
Profile
88/100
Header
90/100
Certifications
80/100
Education
65/100
Skills
85/100
Projects
0/100
Work Experience
82/100
Add measurable achievements in work experience to demonstrate impact and effectiveness.
Expand education section to include more professional development or training details.
Include a professional online presence link (LinkedIn or portfolio) in the header for recruiter convenience.
Standardize date formatting across work experience for consistency and ATS parsing.
Consider adding a projects section to highlight special investigations or process improvements.
Strong expertise in skip tracing platforms and legal compliance (FDCPA, FCRA, GLBA).
Bilingual communication skills enhancing cross-cultural interactions.
Detailed and audit-ready documentation practices supporting legal and collections teams.
Proven ability to coordinate with multiple stakeholders including legal teams and process servers.

Profile

88%
The summary is concise and keyword-rich, clearly highlighting expertise in skip tracing, compliance, and legal investigations.
Profile highlights provide strong technical skills and compliance knowledge relevant to the role.
Consider integrating a brief objective or career goal statement to align with specific job targets.

Header

90%
The header includes full name, professional headline, email, phone, and location city/state which are all ATS-friendly and clear.
Consider adding a LinkedIn profile or professional portfolio link to enhance recruiter access and credibility.

Certifications

80%
Certifications are relevant and demonstrate compliance expertise, which is critical in this field.
Include expiration dates or renewal status if applicable to show current standing.
Adding certification IDs or links to verification can increase credibility.

Education

65%
Education section is present but minimal with only high school diploma and no higher education.
Additional coursework and training are mentioned but could be better formatted or expanded to show continuous professional development.
If applicable, include any certifications or relevant continuing education credits here to strengthen this section.

Skills

85%
Skills are well categorized into hard skills, soft skills, and tools, which helps ATS parsing and recruiter scanning.
Including specific software names and compliance standards boosts keyword relevance.
Consider incorporating more action-oriented skills like 'Data Analysis' or 'Report Generation' to match common job descriptions.

Projects

0%
Section missing

Work Experience

82%
Job descriptions are detailed and include relevant metrics (e.g., '40+ files weekly') and compliance standards which improve ATS keyword matching.
Use consistent formatting for dates (e.g., spell out months or use MM/YYYY) to improve readability.
Add quantifiable achievements or impact statements such as success rates or process improvements to strengthen results orientation.