Mid-Level Business Support Specialist with 4 Years Experience

Daniel Perez

Professional Summary

Resourceful Business Support Specialist with 4 years of experience in operations support and client relations. Proven ability to coordinate cross-department workflows, manage CRM systems, and improve processes to boost operational efficiency.

Work Experience

Business Support Specialist at Central Texas Credit Union

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Coordinate communication across branches to ensure compliance with operational policies. Generate and analyze monthly business performance reports for management, supporting data-driven decisions. Maintain vendor contracts and oversee timely renewal of service agreements to sustain operational continuity.

Administrative Coordinator at Waco Community Development Corp.

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Supported multiple project teams with scheduling, documentation, and data tracking to streamline operations. Assisted in planning and executing community outreach events, managing logistics and vendor relationships to ensure successful outcomes.

Education

Associate Degree in Business Management

McLennan Community College

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Skills

Technical Skills

  • Operations Coordination
  • CRM Management
  • Microsoft Office
  • Excel
  • Scheduling
  • Report Preparation
  • Process Improvement
  • Vendor Communication

Soft Skills

  • Communication
  • Collaboration
  • Problem Solving
  • Attention to Detail
Score
75/100
Projects
0/100
Header
80/100
Work Experience
70/100
Skills
75/100
Profile
78/100
Education
65/100
Certifications
0/100
Add quantifiable achievements and metrics in work experience to demonstrate impact.
Use bullet points in work experience for better readability and ATS parsing.
Incorporate more industry-specific keywords and action verbs to improve ATS keyword optimization.
Expand education section with additional details like coursework or honors.
Consider adding a projects section to showcase specific accomplishments or initiatives.
Clear and concise professional summary highlighting key competencies.
Relevant and well-organized skill set covering both technical and soft skills.
Consistent work history showing progression in business support roles.
Inclusion of a professional LinkedIn profile link.

Projects

0%
Section missing

Header

80%
Header includes essential contact information and a professional LinkedIn URL, aiding ATS and recruiter follow-up.
Consider adding a professional email domain if possible to increase perceived professionalism.
Adding a concise location format (City, State) is good; ensure consistent formatting for phone number.

Work Experience

70%
Descriptions provide relevant responsibilities but lack quantifiable achievements that demonstrate impact.
Use bullet points to improve readability and ATS parsing instead of paragraph format.
Include specific software/tools used (e.g., specific CRM names) for better keyword optimization.
Add action verbs and results-oriented language, e.g., 'Improved vendor contract renewal process, reducing delays by 15%.'

Skills

75%
Good mix of hard and soft skills relevant to business support roles.
Skills are clearly categorized but could be formatted as a simple list to enhance ATS parsing.
Consider adding industry-specific keywords like 'workflow optimization' or 'data analysis' to improve keyword matching.

Profile

78%
Summary clearly outlines experience and key strengths, which helps ATS match relevant keywords.
Profile highlights and strengths are well presented but could be integrated into the summary for better flow.
Consider adding measurable achievements or quantifiable results to strengthen impact and ATS keyword density.

Education

65%
Education details are present but sparse; adding start date or relevant coursework could add depth.
Including any honors, GPA (if strong), or certifications related to business would strengthen this section.
Format degree and institution consistently and consider adding location.

Certifications

0%
Section missing