Entry-Level Business Support Specialist

Alyssa Thompson

Professional Summary

Motivated and detail-oriented Business Administration graduate with hands-on internship experience in administrative coordination, CRM management, and customer service. Adept at supporting business operations with strong organizational and communication skills, eager to contribute and grow in a Business Support Specialist role.

Work Experience

Administrative Assistant (Intern) at Gallatin Valley Chamber of Commerce

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Supported scheduling and preparation for business events, updated member contact lists in CRM, and managed incoming calls to direct inquiries efficiently, enhancing office workflow.

Part-Time Receptionist at Mountain View Physical Therapy

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Greeted patients and managed appointment scheduling, maintained accurate records using patient management software, contributing to smooth daily operations and improved patient experience.

Education

Bachelor of Business Administration in Business Administration

Montana State University

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Skills

Technical Skills

  • Microsoft Office (Word, Excel, PowerPoint)
  • CRM Systems
  • Data Entry
  • Appointment Scheduling

Soft Skills

  • Organizational Skills
  • Communication
  • Team Collaboration
  • Adaptability
ATS Score
75/100
Projects
0/100
Education
80/100
Header
80/100
Certifications
0/100
Skills
75/100
Work Experience
70/100
Profile
78/100
Add quantifiable achievements in work experience to demonstrate impact
Incorporate more industry-specific keywords for better ATS optimization
Use bullet points consistently in work experience for readability
Include certifications or relevant projects to strengthen the profile
Provide a more complete location detail in the header for ATS filtering
Clear and focused career objective aligned with business support roles
Relevant internship and part-time work experience demonstrating practical skills
Strong foundational skills in Microsoft Office and CRM systems
Good communication and organizational abilities highlighted

Projects

0%
Section missing

Education

80%
Education section is clear with degree and institution specified, which meets ATS standards.
Include GPA if it is strong or relevant honors to enhance academic credibility.
Add any relevant coursework or projects to strengthen alignment with the business support role.

Header

80%
The header includes essential contact information and a LinkedIn profile link, which is good for ATS and recruiters.
Consider adding a professional email domain instead of 'yotrumail.com' to enhance credibility.
Add a complete street address or at least a ZIP code to improve location-based ATS filtering.

Certifications

0%
Section missing

Skills

75%
Skills section lists relevant hard and soft skills, which is positive for ATS and recruiters.
Add more specific CRM software names if possible to improve keyword optimization.
Consider grouping skills by category (e.g., Technical Skills, Interpersonal Skills) for clearer presentation.

Work Experience

70%
Descriptions include relevant tasks but lack quantifiable achievements; add metrics like 'managed scheduling for 10+ events' to demonstrate impact.
Use consistent bullet points instead of paragraph style for easier scanning by ATS and recruiters.
Clarify timeframes and responsibilities, and consider emphasizing transferable skills such as CRM management and customer service.

Profile

78%
The summary clearly states the candidate’s background and goals, which is helpful for ATS keyword matching.
Incorporate more industry-specific keywords such as 'business process improvement' or 'office administration' to increase ATS hits.
The profile highlights and strengths are well-organized but could be integrated more seamlessly into the summary for better flow.
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