Entry-Level Operations Administrator

Aisha Rahman

Professional Summary

Detail-oriented international business graduate with experience supporting office operations, customer coordination, and reporting. Strong communication skills, comfortable working in fast-paced team environments, and eager to grow in an administrative or operations role within a Canadian organization.

Work Experience

Administrative Assistant (Part-Time) at Campus Services Office

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• Supported daily office operations, scheduling, and document management for a team of 12 staff • Coordinated student inquiries via email and in-person, resolving issues or escalating when needed • Maintained records and updated internal spreadsheets to track requests and outcomes

Customer Service Associate at Retail Store

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• Assisted customers with product selection, returns, and issue resolution • Handled point-of-sale transactions accurately and efficiently • Contributed to a positive team environment during high-traffic periods

Education

Bachelor of Business Administration in International Business

Toronto Metropolitan University

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Skills

Technical Skills

  • Administrative support
  • Customer communication
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • Scheduling
  • Coordination

Soft Skills

  • Detail-oriented
  • Communication
  • Teamwork
  • Organization
  • Multitasking
ATS Score
75/100
Skills
80/100
Header
70/100
Certifications
0/100
Education
80/100
Work Experience
70/100
Projects
0/100
Profile
75/100
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Strong foundation in international business with relevant coursework supporting operations and analytics.
Hands-on experience in administrative support and customer service roles demonstrating practical skills.
Proficiency with key Microsoft Office tools essential for administrative and coordination tasks.
Clear communication and teamwork skills suitable for collaborative work environments.

Skills

80%
Group skills into categories like Technical Skills and Soft Skills for better readability.
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Incorporate more keywords from job descriptions of targeted roles, e.g., 'data entry', 'calendar management', or 'inventory control'.

Header

70%
Include a phone number to improve recruiter contact options and ATS parsing.
Add a full mailing address or at least a consistent city and province format for location clarity.
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Certifications

0%
Section missing

Education

80%
Include expected graduation date in a consistent format (e.g., 'April 2026') for clarity.
Highlight any academic honors or relevant projects to strengthen this section.
Add GPA if it is strong and relevant, or include coursework that aligns closely with operations or business roles.

Work Experience

70%
Use bullet points that start with strong action verbs and add quantifiable results where possible, e.g., 'Improved scheduling efficiency by 15%'.
Clarify employment dates with consistent month and year format and consider adding total duration in years/months.
Expand descriptions to highlight relevant skills such as use of specific software or process improvements to enhance ATS keyword matching.

Projects

0%
Section missing

Profile

75%
Expand the summary with quantifiable achievements or specific tools to better demonstrate impact.
Include keywords relevant to operations and administrative roles, such as 'process improvement' or 'workflow management'.
Consider adding an objective statement tailored for specific job applications to clarify career goals.