Front-End Cashier | Evenings and weekends available

Sophie Chen

Professional Summary

Front-end cashier with two years of high-volume retail experience. Maintained 98% POS accuracy while processing over 150 transactions per shift. Experienced in training new hires and handling customer service with a focus on efficiency and accuracy.

Work Experience

Cashier at Shoppers Drug Mart

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• Processed 150+ transactions per shift with 98% cash accuracy • Resolved 95% of customer complaints on first contact without escalation • Trained three new cashiers on POS systems, returns protocol, and member service standards • Handled peak holiday shifts serving 300+ customers daily with zero cash discrepancies • Managed age-restricted sales and ID verification for tobacco and pharmacy products

Sales Associate at Canadian Tire

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• Assisted 200+ members weekly with product selection and checkout • Processed returns and exchanges following company policy • Maintained clean, organized checkout area during high-traffic periods

Skills

Technical Skills

  • Member services
  • Cash handling
  • POS systems
  • Returns processing

Soft Skills

  • Conflict resolution
  • Customer service
  • Communication
  • Training

Certifications

Food Handler Certificate

Alcohol Service Training

ATS Score
70/100
Work Experience
80/100
Skills
70/100
Header
65/100
Education
0/100
Profile
75/100
Certifications
75/100
Projects
0/100
Add a professional email and online professional profile links in the header for better contactability and ATS parsing.
Include education details or relevant training to provide a complete candidate profile.
Expand skills with specific POS system names and retail-related keywords to improve ATS keyword matching.
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Demonstrates strong quantitative achievements such as 98% POS accuracy and high transaction volumes.
Experience training new employees, showing leadership potential in retail settings.
Effective customer complaint resolution with high first-contact success rate.
Clear focus on accuracy and efficiency in fast-paced retail environments.

Work Experience

80%
Good use of quantifiable metrics and clear achievement statements.
Include months with years for start and end dates to improve timeline clarity for ATS parsing.
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Skills

70%
Skills section covers relevant hard and soft skills but could be expanded with industry-specific keywords such as 'retail sales', 'customer engagement', or 'inventory management'.
Add any POS systems' specific software names used to increase ATS keyword hits.
Organize skills by category or proficiency level to aid ATS and recruiter scanning.

Header

65%
Include a professional email address to improve contact accessibility and ATS parsing.
Add LinkedIn or professional profile links if available to enhance credibility.
Consider removing or rephrasing 'Evenings and weekends available' from the headline to focus on skills or role.

Education

0%
Section missing

Profile

75%
The summary includes strong quantifiable achievements which help ATS and recruiters.
Add keywords related to retail and cashier roles such as 'customer transaction processing' or 'point of sale operations' to improve keyword optimization.
Expand the profile highlights with specific software or tools used (e.g., POS system names) for better ATS keyword recognition.

Certifications

75%
Certifications are relevant to retail and service industry roles.
Include issuing authorities and certification details to improve credibility and ATS parsing.
Add expiration dates if applicable or note if certifications are current.

Projects

0%
Section missing