Project-Focused Financial Services Specialist
Marco Fiorentino
Professional Summary
Experienced in banking, client relations, and international business operations across Europe. Skilled at managing financial consultations, loan processes, and back-office operations. Strong communication and data analysis abilities, with a track record of supporting international teams and improving operational workflows. Fluent in Italian and English, with a passion for bridging finance and communication.
Work Experience
Personal Banker at [Confidential Bank]
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Advised clients on account, loan, and insurance products. Managed loan applications, explaining credit procedures clearly. Ensured teller operations met legal standards. Built strong customer relationships through proactive support.
Customer Service & Retail Assistant at [Charity Retail Organization]
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Handled in-store customer service and teller operations. Supported online store sales and order shipments. Conducted quality checks on inventory. Helped improve warehouse processes for better efficiency.
Back Office Intern at Italian Chamber of Commerce
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Researched and reported on outsourcing trends in Eastern Europe. Prepared PowerPoints and summaries for Italian entrepreneurs. Analyzed financial and legal data; translated reports to Italian. Supported the team on regulation and market-entry research.
Education
Bachelor’s in Political Science and International Relations
University of Florence
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GPA: 102/110
Skills
Technical Skills
- Financial Consulting
- Credit & Loan Processes
- Client Service
Soft Skills
- Critical Thinking
- Problem Solving
- Analytical Thinking