EA to Automotive Execs | 20 Years | Trusted & Bilingual
Élodie Marchand
Professional Summary
Experienced and trusted Executive Assistant with over 20 years supporting senior leaders across Canadian automotive dealerships. Known for discretion, proactive problem-solving, and keeping operations smooth behind the scenes. Fluent in French and English, with deep understanding of dealership systems, vendor coordination, and executive support.
Work Experience
Executive Assistant to VP of Sales at Bouchard Auto Group
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Supported VP and senior leadership across 6 dealerships. Managed complex calendars, sales meetings, and national travel logistics. Prepared monthly KPI dashboards and internal performance reports. Coordinated dealer conferences and high-level offsite meetings. Helped streamline executive workflows, reducing scheduling conflicts by 40%.
Executive Assistant & Office Manager at Marché Auto Montclair
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Provided direct support to GM and Finance Director. Handled scheduling, expenses, client communications, and vendor relationships. Led digitization of admin documents, improving retrieval speed and compliance. Managed team schedules and HR files for dealership staff.
Administrative Assistant at Auto Leduc
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Supported day-to-day operations in sales and service departments. Maintained customer records, scheduled service appointments, and handled reception. Trained new staff on dealership protocols and systems.
Education
AEC in Executive Office Administration
Cégep de l’Outaouais
Skills
Technical Skills
- Executive Calendar Management
- Travel Coordination
- Event Planning
- CRM Tools
- DMS Tools
Soft Skills
- Discretion
- Proactive Problem-Solving
- Vendor Coordination
- Client Liaison
- Bilingual Communication